glossary
Identity evidence
Put a name to the offer. Staff look at what you submit. We will not dress that up as a police clearance.
Submit it in the app
The helper application is the place. You cannot email a photo to this website and skip the product. Categories, availability, motivation, and experience sit alongside the evidence. Staff review the packet. Until that approval is current, you cannot see or accept requests.
The sentence we will not bury
Identity evidence plus a human decision is not a criminal background check. We do not run one. We do not advertise one. If you need a licensed, insured, background-checked professional, use a marketplace or a trade that actually sells that. Help Me sells a neighbor with a current approval — and we say so.
Why we still ask
Because the person on the other end is trusting a stranger with an afternoon. A nameless, unreviewed account should not be able to accept a walk from the library. The evidence is the minimum. Public meeting places and report/block are the rest.
Questions people actually ask
Is identity evidence a background check?
No. We do not claim a criminal background check. Staff review identity evidence. Meet in public.
Do requesters submit identity evidence?
Anyone can join and ask. Helping is the gated action. Requesters still have accounts, and report/block still apply.
What if evidence expires?
Approval has to be current. Expired or historical labels grant nothing. Resubmission is a real state.
Keep going
glossary
Staff review
A Help Me staff member reviews helper identity evidence and decides. Not an algorithm. Not a self-serve badge. Approval must stay current.
glossary
Approved helper
An approved helper on Help Me has current, staff-reviewed identity evidence. Anyone can join. Not everyone can help. This is not a background check.
helpers
Helpers show up
Apply in the app, submit identity evidence, wait on a staff decision. Current approval is required before you can see or accept requests in Fargo–Moorhead.
trust
Safety, said plainly
Approximate location, approved helpers only, private chat, public meeting places, and report/block tools. Help Me is not 911.
versus
Help Me vs TaskRabbit
TaskRabbit is a paid home-services marketplace that now lists Fargo. Help Me is unpaid community help from approved neighbors — not a gig board.
legal
Privacy Policy
How Help Me handles accounts, approximate location, and safety reports.
Help Me is a community app for adults in Fargo–Moorhead. It is not a K–12 student program, not a youth chat, and not campus police.