Short answer
Help Me shows your request as a rough area about 500 meters wide, not a pin on you. Precise location is shared only after a neighbor says yes and you agree, and only with that one person. You can stop sharing at any time, and finishing the request ends exact sharing automatically.
The facts, in one place
- Requests are a rough area, not a pin.
- Exact location is optional, one person, and ends with the request.
- You can complete a request by naming a public place.
- The Privacy Policy is the legal version of this guide.
What other people see while a request is open
A rounded area about 500 meters wide. That is not a dot on your person, not a house number, and not a stall in a ramp. Helpers who see your request privately get that rough area plus whatever you typed.
Exact location is a later, smaller door
Precise location moves only after a neighbor says yes and you agree, and only to that person. You can refuse. You can stop sharing. Completion ends exact sharing automatically.
- You can finish a request by naming a public place and walking there.
- On supported iPhones, precision finding needs both people to opt in.
- A request without a location can still be seen by suitable helpers.
What we do not do
We do not publish your request as a public pin. We do not give every helper in town a live trail. We do not need your home address to jump a battery in a store lot.
If you want the legal language
The Privacy Policy is the contract-shaped version of this guide. This one is the human version. Delete your account from Account in the app by typing DELETE if you want your data gone. Questions go to support@helpme.fyi. Helpers can apply to be reviewed by our team. Help Me does not run background checks.
Help Me is not an emergency service. If someone is in immediate danger, call 911 or your local emergency number.
Questions people actually ask
Yes. Stop sharing and meet in public anyway. Completion also ends exact sharing.
It is about 500 meters, not a building outline. Still prefer a public meeting label over anything that reads like a home.
Yes. Describe where to find you in your own words, in a public place.
Keep going
- Ground rulesThe ground rules, said plainlyHow Help Me handles your location, who can help, private chat, and meeting in public. Plus how to report or block anyone. Help Me is not an emergency service.
- legalPrivacy PolicyHow Help Me handles accounts, approximate location, and safety reports.
- GuideHow to meet someone new, with your head on straightMeet in public, keep exact location off until you agree, and use report and block. How to meet a neighbor from Help Me, plus when to call 911 instead.
- GuideMeet in public. That is the whole rule.Public meeting places in Fargo, West Fargo, and Moorhead: unions, libraries, store entrances, malls, and lit lots. Never a doorstep or a stranger's car.
- How it worksHow Help Me worksAsk in one sentence. A neighbor nearby can say yes. You chat privately and meet in a public place. Four steps, for the small stuff in Fargo-Moorhead.
- AnswerWho can see my location on Help Me?A rough area about 500 meters wide while live. Exact location is optional, shared only after a yes, with only that person, and it ends with the request.
Help Me is a community app for adults in Fargo–Moorhead. It is not a K–12 student program, not a youth chat, and not campus police.