Short answer
Fargo and West Fargo are in Cass County, North Dakota. Cass County Human Services handles many basic-needs and family programs, and 211, answered locally by FirstLink, can point you to the right desk. Emergencies are 911. Clay County offices serve Moorhead and Dilworth, not Fargo.
The facts, in one place
- Fargo and West Fargo are in Cass County, North Dakota.
- Cass County Human Services covers many basic-needs programs.
- 211 is answered locally by FirstLink.
- Office hours are weekday business hours. After hours, call 911 or 211.
Start with 911 or 211, then the county
Emergencies: 911. Information and referral: 211, answered locally by FirstLink (myfirstlink.org; 701-235-7335 if 211 does not connect). Cass County Human Services is the county office for many basic-needs and family programs.
Cass County Human Services
Published home: casscountynd.gov, Human Services. The Cass County Annex is at 1010 2nd Ave. S., Fargo. Main Human Services line published at 701-241-5747. Economic Assistance and Family Services have their own published lines on the county contact page — use those desks, not a neighbor in an app.
- Economic Assistance (food, cash, related programs): published 701-241-5761 on casscountynd.gov
- Family Services: published 701-241-5765
- Child protection intake in North Dakota uses a statewide path — the county family-services page currently lists 1-833-958-3500; confirm on casscountynd.gov
- Office hours are weekday business hours, not 24/7. After hours, 911 or 211.
What Cass County is not
It is not Clay County Social Services. It is not Moorhead city hall. It is not Help Me. If you live in Dilworth or Moorhead, open the Clay County page.
Where Help Me fits
Help Me is not a county office or a caseworker. A neighbor might point you to the right building, but enrollment and benefits belong to the county.
Helpers can apply to be reviewed by our team. Help Me does not run background checks. Help Me is not an emergency service. If someone is in immediate danger, call 911 or your local emergency number.
Questions people actually ask
Yes. West Fargo is Cass County, North Dakota. Use Cass County Human Services and West Fargo Police, not Moorhead offices.
No. Call the county or 211. Helpers are neighbors, not caseworkers.
Cass County is in North Dakota and includes Fargo and West Fargo. Clay County is in Minnesota and includes Moorhead and Dilworth. Their offices and benefits are separate, so use the county where you live.
Keep going
- Clay CountyClay County resources (Minnesota)Clay County Social Services in Moorhead: food support, health coverage, child protection, and crisis numbers. Cass County offices do not serve this side.
- 211211 in North Dakota — FirstLinkDial 211 in North Dakota for food, shelter, heat, and referrals. FirstLink answers 211 at myfirstlink.org or 701-235-7335. Not Help Me.
- FargoFargo Police — official city law enforcementFargo Police: 911 for emergencies, 701-451-7660 metro non-emergency. Official site fargond.gov. Help Me does not dispatch officers.
- West FargoWest Fargo Police — official city law enforcementWest Fargo Police: 911 for emergencies, 701-515-5500 department line. Official site westfargond.gov. Not Fargo Police and not Help Me.
- foodFood assistance — official pantries and benefits, not an app requestFood help in Fargo–Moorhead: 211, SNAP through your county, Great Plains Food Bank, pantries, and meal sites. Help Me is not a food program.
- Fargo, NDFargo: ask your block for the small stuffAsk Fargo neighbors for the small stuff: a phone charger, directions, a daylight jump start. Public places, a private chat, and a closer block than you think.
Help Me is a community app for adults in Fargo–Moorhead. It is not a K–12 student program, not a youth chat, and not campus police.