Short answer
Help Me is in beta through Apple TestFlight. On an iPhone running iOS 15 or later, install TestFlight from the App Store, open the Help Me TestFlight link on the download page, and tap Install. Then create an account with email or Sign in with Apple. Both steps are free, and there is no Android or web version yet.
The facts, in one place
- TestFlight first, then Help Me. Two separate installs.
- iOS 15 or later required.
- Free, with no subscription or purchase.
- An account is needed for requests, chat, and deletion.
Why TestFlight and not the App Store
Help Me is in beta and shipping fast. TestFlight is how iPhone beta builds are distributed, and it means fixes reach you in days instead of waiting in a review queue. It also means builds expire, so you will occasionally update through TestFlight rather than the App Store.
If the link does not open
Make sure TestFlight is installed first. A TestFlight link opened without the app just shows a web page. Open the link on the iPhone itself, not on a laptop. If a beta is full or a build has expired, email support@helpme.fyi and a person will answer.
- Install TestFlight first.
- Open the link on your iPhone.
- Update the build in TestFlight if it expires.
After you install
You will create an account, and then you can ask or apply to help. Helpers can apply to be reviewed by our team. Help Me does not run background checks. Help Me is not an emergency service. If someone is in immediate danger, call 911 or your local emergency number.
Step by step
- 1
Check your iPhone
You need an iPhone on iOS 15 or later. Older devices and Android phones cannot install the current build.
- 2
Install TestFlight
Get Apple TestFlight from the App Store. It is Apple's free app for installing beta builds.
- 3
Open the Help Me invitation
Use the TestFlight link on the download page. It opens in TestFlight rather than the App Store.
- 4
Install and sign in
Tap Install, open Help Me, and create an account with email or Sign in with Apple.
Questions people actually ask
Yes, the same one you use for the App Store, because TestFlight installs through it.
TestFlight builds do expire. Open TestFlight and update to the current build when that happens.
Yes. The download page has a QR code you can scan with your iPhone camera.
Keep going
- appGet Help MeLive on TestFlight for iPhone in Fargo–Moorhead.
- GlossaryTestFlightHelp Me is in beta on Apple TestFlight for iPhone, iOS 15 or later. The Join the beta buttons on this site all point to the same TestFlight link.
- AnswerIs there an Android version of Help Me?Not yet. Help Me is in beta for iPhone on iOS 15 or later through TestFlight. There is no Android build and no Play Store listing today.
- AnswerIs Help Me free to use?Yes. Help Me is free in beta on TestFlight for iPhone. No fees, no subscription, and no payments between neighbors inside the app.
- How it worksHow Help Me worksAsk in one sentence. A neighbor nearby can say yes. You chat privately and meet in a public place. Four steps, for the small stuff in Fargo-Moorhead.
- supportContactEmail support@helpme.fyi — a person answers.
Help Me is a community app for adults in Fargo–Moorhead. It is not a K–12 student program, not a youth chat, and not campus police.