Help Me

Glossary

It turns a dead battery from a crisis into a ten-minute problem, and it means you do not have to ask anyone.

Short answer

A jump pack is a portable battery booster that can start a dead car without needing another vehicle. Keep one charged in the trunk, follow the instructions for your car, and recharge it a few times a year. It is one of the most useful things a Fargo-Moorhead driver can carry.

The facts, in one place

  • It starts a dead car without a second vehicle.
  • Keep it charged, and recharge it periodically.
  • Follow the instructions for your car.
  • It does not fix a failed battery for good.

Why people carry one here

Batteries fail on the coldest morning, in a lot with no one around. A jump pack lets you start the car yourself in a couple of minutes. It also means a neighbor with cables is a nice-to-have, not a necessity.

Using one

Read the instructions that came with the pack and check your owner's manual for how to connect it to your vehicle. Turn everything off first. Keep it charged, because a dead jump pack is just a brick, and cold drains it too. Keep it in the cabin during deep cold if you can.

  • Charge it every few months.
  • Keep it somewhere that is not frozen.
  • Follow the manual for your vehicle.

If it does not work

A jump may not fix a battery that has failed for good, or a different problem. Then it is a shop or a tow, not another try in the cold. If you would rather ask a neighbor, post a jump start request and meet in a busy lot in daylight. Helpers can apply to be reviewed by our team. Help Me does not run background checks.

Help Me is not an emergency service. If someone is in immediate danger, call 911 or your local emergency number.

Questions people actually ask

Not if you have a charged jump pack. It is the best way to be independent of anyone.

Every few months, and after each use. Check the instructions that came with yours.

Then it is likely more than a dead battery. Call a shop or a tow.

Help Me is a community app for adults in Fargo–Moorhead. It is not a K–12 student program, not a youth chat, and not campus police.