Help Me

Glossary

Two verbs. Use them early. Politeness is not a reason to keep someone in your matching pool.

Short answer

On Help Me you can report or block any member at any time. Blocking takes effect immediately and keeps that person out of your matching. Reporting sends the request context to our team, privately. Neither one contacts police or 911, so for danger or a crime, call 911 yourself.

The facts, in one place

  • Available from every request and chat.
  • Block is immediate and personal.
  • Report goes to our team privately.
  • Neither one calls 911. In danger, call 911.

Block is for you

Matching already skips people blocked by either person. If a chat, a meeting, or a post feels wrong, block. You do not owe a review, a debate, or a second chance in the app. Leave the physical place too if you need to.

Report is for our team

A report is a flag a person can act on, with the request context attached. It is how patterns become visible, and it can affect whether someone keeps a current review. It is not a public call-out thread, and it is not a police report. File those with the police when that is the right tool.

  • Block when you want contact to end.
  • Report when our team should know.
  • Call 911 for anything threatening or criminal.

Also in Community

Posts, comments, and reactions have the same tools. Harassment, spam, and anything unlawful can be reported. Helpers can apply to be reviewed by our team. Help Me does not run background checks.

Help Me is not an emergency service. If someone is in immediate danger, call 911 or your local emergency number.

Questions people actually ask

Blocking keeps that person away from you. If you are in an active request and something is wrong, leave, report, and call 911 if you need an official response.

Treat a report as a tool for our team, not a message to the other person. If you are uncomfortable, leave and call 911 if needed.

Use the in-app tools so the report attaches to the account and the request. You can also email support@helpme.fyi, and a person reads it.

Help Me is a community app for adults in Fargo–Moorhead. It is not a K–12 student program, not a youth chat, and not campus police.