Short answer
Yes. You can report or block any member at any time, from inside any request or chat. Blocking takes effect immediately, and blocked pairs are excluded when helpers are considered for a request, so the two of you are not matched again. You do not need to explain yourself to anyone to use it.
The facts, in one place
- Blocking is immediate and one tap from the request.
- Blocked pairs are excluded from future matching.
- Reporting sends context to our team. Blocking is your own switch.
- For anything criminal or threatening, call 911 as well.
Report and block are not the same thing
Blocking is personal and takes effect at once: that person is out of your world in the app. Reporting is a message to our team with the request attached, and it can affect whether someone keeps a current review. Use both when both fit. Use block on its own whenever you want to.
When it is more than an app problem
If someone threatened you, followed you, or committed a crime, call 911, and then the police non-emergency line for the follow-up. A block protects your next request. It does not investigate anything.
Walking away is always allowed
You do not owe anyone politeness at the cost of your comfort. If a meeting feels off, leave. Meeting in public, in daylight when you can, makes leaving easier. Helpers can apply to be reviewed by our team. Help Me does not run background checks.
Help Me is not an emergency service. If someone is in immediate danger, call 911 or your local emergency number.
Questions people actually ask
Blocking is not designed as a message. It is designed to end contact.
Yes. Manage blocks from your account settings in the app.
No. Blocking is a personal setting, and reports go to our team. If a crime happened, call 911 yourself.
Keep going
- GlossaryReport and blockOn Help Me you can report or block anyone, any time. Block ends contact and matching. Report goes to our team. Neither one calls 911 for you.
- AnswerHow do I report a problem?Use report in any request or chat, and block if you want contact to end. For anything criminal or threatening, call 911 as well.
- Ground rulesThe ground rules, said plainlyHow Help Me handles your location, who can help, private chat, and meeting in public. Plus how to report or block anyone. Help Me is not an emergency service.
- FargoFargo Police — official city law enforcementFargo Police: 911 for emergencies, 701-451-7660 metro non-emergency. Official site fargond.gov. Help Me does not dispatch officers.
Help Me is a community app for adults in Fargo–Moorhead. It is not a K–12 student program, not a youth chat, and not campus police.