Short answer
Open the request or chat and choose report, and block as well if you want contact to end. Reports go to our team privately along with the request context. Reporting is not an emergency line, so for anything criminal, threatening, or urgent, call 911 or your local emergency number first.
The facts, in one place
- Report and block are available from every request and chat.
- Reports go to our team privately.
- Blocking ends contact immediately.
- For danger or a crime, call 911.
How to report
Open the request or the chat, choose report, and say what happened in your own words. You do not need proof, and you do not need to be sure. Block as well if you want contact to end. Both actions are one tap from the request.
- Open the request or chat.
- Choose report and describe what happened.
- Block if you want contact to end.
What happens next
Reports go to our team along with the request, and can affect whether someone keeps a current review. Reporting is not an emergency line and does not notify police. If a crime happened, call the police yourself.
If you need to reach us directly
Email support@helpme.fyi and a person will read it. For anything urgent, do not wait on email. Call 911 or your local emergency number. Helpers can apply to be reviewed by our team. Help Me does not run background checks. You can report or block any member at any time.
Questions people actually ask
No. Reports go to our team. If a crime happened, call 911 or the police yourself.
No. Describe what happened in your own words.
Yes. You can report a member at any time, and you can email support@helpme.fyi too.
Keep going
- GlossaryReport and blockOn Help Me you can report or block anyone, any time. Block ends contact and matching. Report goes to our team. Neither one calls 911 for you.
- AnswerCan I block someone?Yes. Report and block are one tap away in every request. Blocking takes effect immediately and stops the two of you from being matched again.
- supportContactEmail support@helpme.fyi — a person answers.
- Ground rulesThe ground rules, said plainlyHow Help Me handles your location, who can help, private chat, and meeting in public. Plus how to report or block anyone. Help Me is not an emergency service.
- Not 911Help Me is not an emergency serviceHelp Me is for small favors in Fargo-Moorhead. If someone is in immediate danger, call 911 or your local emergency number. Here is how to tell the difference.
Help Me is a community app for adults in Fargo–Moorhead. It is not a K–12 student program, not a youth chat, and not campus police.